Contact Sonixa IPTV

Quick answers before you write

Three pages answer most of the questions we receive:

• Picture freezing or buffering? Work through the nine buffering fixes — most take two minutes.
• Setting up a new device? The setup guide covers Firestick, Samsung, LG, Android, iOS, MAG, Windows and Mac step by step.
• Wondering what is included? The channel list and the pricing page answer nearly every pre-sales question.

Asking about a specific channel

If one channel is the reason you are buying, name it in your first message. We check it on the live Sonixa IPTV list and tell you which group it is in before you pay.

This is our only contact channel

Sonixa IPTV contacts customers only through the WhatsApp number on this page. We do not cold-call, we do not message you about renewals — there is no auto-renew to renew — and we never ask for card details on a web form or over the phone.

Other websites using a similar name are separate businesses with their own contact details. If a number does not appear on this page, it is not ours, and we cannot support or refund an order placed through it. There is more on that on the about page.

Refunds

Refund requests go to the WhatsApp chat above with your order reference. The conditions are set out in full in the refund policy — the short version is that we ask for a genuine chance to fix the problem first, and if we cannot, you are covered.